Errors – Causes and Corrective Measures

In the event of a fault, the measuring tool will restart and can then continue to be used. If the fault persists, the following overview may help you.

Error	Cause	Corrective measures
Measuring tool cannot be switched on.	Battery pack empty	Charge the battery.
	Battery pack too hot or too cold	Allow the battery pack to reach the correct temperature or change it.
	Measuring tool too hot or too cold	Allow the measuring tool to reach the correct temperature.
	Image memory full	Transfer the images to another storage medium (e.g. computer) when necessary. Then delete the images in the internal memory.
	Image memory defective	Format the internal memory by deleting all images. If the problem persists, send the measuring tool to an authorised Bosch after-sales service centre.
	Slow data transfer via Wi‑Fi® connection	Change the Wi‑Fi® channel (in the main menu via <Tool> → <WiFi Settings> → <WiFi Channel>).
Measuring tool cannot be connected to a computer.	Measuring tool not recognised by computer.	Check whether the driver on your computer is up to date. It may be necessary to have a newer operating system version on your computer.
Measuring tool cannot be connected to a computer.	USB port or USB cable defective	Check whether the measuring tool can be connected to a different computer. If not, send the measuring tool to an authorised Bosch after-sales service centre.
	Coin cell empty	Change the coin cell see Changing the Coin Cell (see figure B) and confirm the change.
	Measuring tool faulty	Send the measuring tool to an authorised Bosch after-sales service centre.